Residential Living
Every individual deserves a safe, welcoming place to call home, a space that reflects their individuality and fosters independence, connection, and joy. At Richmond Residential Services, Inc. (RRSI), our residential programs are designed around each person’s goals, strengths, and dreams. Whether in a group home or an apartment, we provide the right supports so each individual can thrive.
Group Homes: A Place That Feels Like Home
At RRSI, our group homes are more than places to live. They are true homes built on belonging, safety, and personal connection. Each home provides 24-hour support while honoring the individuality of every resident we serve.
Individuals have private bedrooms, decorated to reflect their personality and preferences, and shared spaces filled with warmth and community. Our Direct Support Professionals and Case Managers create a supportive environment where each resident’s preferences guide daily life, with support that adapts to individual needs and goals.
Our team assists with personal care, medication administration, and health monitoring while encouraging independence through daily activities. Residents help plan meals, choose activities, and contribute to home life, building confidence and purpose.
To support an active lifestyle, RRSI maintains a fleet of vehicles so every home has reliable transportation. Whether it is a medical appointment, a community outing, or cheering on the Flying Squirrels, individuals are never limited in pursuing the things that bring them joy. Families often share that knowing their loved one is not just safe but thriving brings them true peace of mind.
“It’s not just about keeping people safe — it’s about helping them thrive. I love seeing residents choose activities that matter to them and knowing we helped make that possible.”
– RRSI Staff Member
“What makes RRSI different is that my son isn’t just cared for — he’s known. He has a voice in his home.”
– RRSI Family Member
Group Home FAQ
What is a Group Home?
A group home is a small, supportive living environment where residents live together in a shared home with 24-hour support. At RRSI, our group homes are designed to feel like true homes — warm, safe, and personalized — while providing the daily support each resident needs to live a meaningful life.
How much independence will my loved one have?
Residents have as much independence as possible, while receiving the right amount of support based on their needs. They make choices about daily routines, participate in meal planning, and personalize their own bedrooms. Our Direct Support Professionals and Case Managers are always available to assist, but our focus is encouraging independence and choice.
How will I stay involved as a family member or guardian?
We deeply value family involvement. Families, Guardians, and Support Coordinators are welcome to visit, attend events, and join in care planning. We maintain open communication so everyone stays informed and connected as part of the care team.
What types of care and support are provided?
Our team assists with:
- Personal care such as bathing, dressing, and hygiene
- Medication administration and health monitoring
- Meal preparation and housekeeping
- Transportation to medical appointments and community activities
- Safety and supervision, with 24/7 staff presence, emergency response, and proactive monitoring
- Skill-building in daily living, money management, and communication supports
- Health coordination, including scheduling and attending medical appointments, supporting therapies, and following care plans
- Community engagement, from employment and volunteering to recreation and faith or cultural activities
- Family collaboration through regular communication, involvement in planning, and updates on progress
We also focus on emotional well-being, social connection, and building independence, always honoring each resident’s choices and goals.
Supported Living: Independence With the Right Support
Supported Living empowers individuals to live in their own apartments, with individualized supports that honor their choices and goals. For many, it fulfills a lifelong dream of independence, a place that reflects their personality, lifestyle, and goals.
Supports are tailored to each individual. Some may need help with daily routines, medications, or medical appointments, while others may need guidance with budgeting, grocery shopping, or meal preparation. Our Direct Support Professionals and Case Managers are available to check in, offer support, and encourage independence while respecting privacy.
Supported Living is about more than assistance. It is about empowerment. Whether enjoying a football game with neighbors, planning a weekend trip, or simply cooking dinner in their own kitchen, individuals shape a life that feels meaningful and self-directed. With 24/7 supports available on site, families can trust their loved one is safe while living life on their own terms.
“Supported living gave me freedom, but not loneliness. I get to make my own choices — and still know someone has my back.”
– RRSI Resident
“It’s not just support, it’s partnership. We walk beside people as they build lives that are truly their own.”
– RRSI Staff Member
Supported Living FAQ
What is Supported Living?
Supported Living empowers individuals to live in their own apartments, with individualized supports that honor their choices and goals.
How do I know if my loved one is ready?
It’s natural to feel uncertain about independent living. Many families are surprised at how much independence their loved one can achieve with the right support. In Supported Living, each individual has the privacy of their own apartment and receives scheduled support, with 24/7 staff available on site to ensure safety and peace of mind.
How are services funded?
Supported Living is typically funded through Virginia Medicaid Waivers such as the Community Living Waiver. Our team works with families and support coordinators to navigate eligibility and enrollment.
What kinds of activities are available?
Individuals participate in hobbies, community outings, and social activities of their choosing. We support each individual in building meaningful relationships and staying engaged in community life.
In-Home Services: Support Where You Live
For many individuals, the best place to receive support is right at home. Our In-Home Services program allows individuals to remain in their own or family homes while receiving personalized care that promotes safety, stability, and independence.
Supports range from help with daily living skills and personal care to medication assistance, meal preparation, and community involvement. Direct Support Professionals and Case Managers tailor these supports to each individual, ensuring they have the tools and guidance they need while maintaining the comfort and familiarity of home.
Families appreciate that In-Home Services extend care without disrupting home life, providing reassurance that their loved one is supported and secure.
“RRSI staff don’t just come in to ‘do for us.’ They come alongside us to make sure our son can live life on his terms, safely and with dignity.”
– RRSI Family Member
In-Home FAQ
What are In-Home Services?
In-Home Services provide flexible, person-centered support directly in the home. Services help with daily living while promoting independence and dignity.
Who is eligible?
Individuals who live at home with family or on their own and need assistance with personal care, daily routines, or skill-building. Services may be funded through Medicaid Waivers or arranged privately.
What kinds of supports are provided?
Our team can assist with:
- Meal preparation
- Light housekeeping
- Personal care such as bathing, grooming, or hygiene
- Medication reminders
- Building skills for daily living routines
How are services scheduled?
Supports are scheduled based on each individual’s needs and preferences. Services may be daily, weekly, or as needed, always flexible and respectful of routines.
How do I start In-Home Services?
Families, Guardians, or Support Coordinators can contact RRSI to begin the intake process. Together, we will assess needs, confirm eligibility, and create a personalized service plan.
“The time I need to breathe, so I can come back refreshed and continue giving my best care. Knowing my daughter is with RRSI makes it possible.”
– RRSI Family Member
Respite Care: Relief for Families, Quality for Loved Ones
Caring for a loved one is meaningful and fulfilling, but every caregiver needs time to rest and recharge. RRSI’s Respite Care program provides short-term, trusted support so families can take a break knowing their loved one is in kind, capable hands.
Respite services may last a few hours, a weekend, or longer depending on the family’s needs. During their stay, individuals are supported by our Direct Support Professionals, who maintain routines, encourage participation in activities, and provide the same compassionate care found across all of our programs.
Families often tell us respite is more than a service. It is a lifeline. It brings peace of mind and balance, allowing caregivers to recharge and continue providing love and support while their loved one enjoys safe, meaningful experiences.
Respite FAQ
What is Respite Care?
Respite provides short-term care for individuals who need support, giving caregivers time to rest, travel, or attend to personal responsibilities while knowing their loved one is safe and supported.
How many respite hours are available?
Through Virginia Medicaid Waivers such as the Community Living Waiver, respite care is generally authorized for up to 480 hours per year. These hours can be scheduled in flexible blocks to meet each family’s needs.
How long can a respite stay last?
Respite stays can be as short as a few hours or several days, depending on needs and authorized hours. Scheduling is coordinated with families, guardians, and support coordinators.
Will my loved one have familiar staff?
Whenever possible, we match individuals with DSPs who already know them. Our team takes time to learn routines, preferences, and support needs to ensure comfort and continuity.
How do I schedule respite services?
Families, Guardians, or Support Coordinators can contact our team to confirm availability, review remaining hours, and complete intake paperwork.
More Than Services: A Place Called Home
Across all our residential programs, one thing remains the same: our commitment to person-centered care, dignity, and belonging. Whether in a group home, an apartment, through respite, or at home with family, RRSI walks alongside each individual on their unique journey, ensuring that everyone has the safety, connection, and support they need to truly feel at home.
Residential Services Application Form
If you are interested in applying for our Residential Services, please fill out the form on this page and a member of our team will contact you.
We understand that our clients and their loved ones will have questions regarding our team, services, and care. Whether you’re a current client or considering our services, we are here to help.
If you cannot find the answer to your questions here on our website, please send us a message using our contact form or by giving us a call at (804) 358-2221.
We look forward to hearing from you!